Refund policy

Skincare is personal. Which is why we cannot take back products that are opened or used. But we do stand by what we send you.

• If something arrives broken, expired, or simply the wrong product, just tell us within 48 hours of receiving it.
  
  

• Share a quick photo or unboxing video, and we’ll sort it out right away.
  
  

• You can choose a replacement, a refund (processed back to your account in 7–10 days), or a store credit to shop again with us.
  
  

We want you to feel safe ordering from us, always.